Customer Testimonials

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DealerRater Oct 14, 2019
 

Kelly Sanfilippo was great. My new Tacoma is great. Buying this 2019 Tacoma from Luv was the best car buying experience in my life thanks.

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Cars May 21, 2019
 

Once again, the team at Luv Toyota exceeded my expectations! When I brought my car in for scheduled services, I was surprised by how rapidly and efficiently they were performed! The staff were friendly and attentive and took pains to get me in and back on the road in record time. While there, I was able to sit, relax and have a cup of coffee, while the staff updated me on the progress of the services. While I might have been able to purchase the same quality of vehicle at another dealership, I wouldn't receive the same exceptional quality ...

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DealerRater May 20, 2019
 

We enjoyed dealing with Andy and Bud. They offered an excellent deal from the start and took care of the requests we made to complete the transaction.

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Cars Nov 28, 2018
 

I went in for service on my vehicle recently and the service department staff were all very nice and professional . I will be going back.

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DealerRater Nov 27, 2018
 

Our first Toyota was bought used from Luv Toyota in 2015. We decided to stay with the Toyota brand and we when right to Luv. From our first contact with Nicole on-line to our salesperson Andy, we were treated great. We never felt rushed or pressured. They answered all our questions from start to finish. Andy Fusiara even helped us days later with navigation system. The service dept has always treated us wonderful. Five Stars all around!!!

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Cars Nov 27, 2018
 

My husband and I bought our first Toyota used in 2015 from Luv. We based our decision on Toyota's reliability and dependability. We loved our Rav4. We decided to stay with the Toyota brand. We started our search on-line so we could check out the new Rav4. We headed to Luv to have a look and a test drive. Andy helped us look at afew different styles and features and in less than two hours, we were proud owners of a new 2018 Rav4. Andy Fusiara was our salesperson and was very helpful. Even acouple days later he helped ...

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Cars Oct 17, 2018
 

I was referred to Luv Toyota when we were looking for a new car. We had so many issues with our previous Chevy, that we decided to buy a Toyota, after reading all the reviews. We looked online first, then went to a few dealerships to test drive the ones we picked out. We LOVED the Camry! But, we were not finding a "right fit" as far as a dealership. Either they were super pushy or on the other extreme, extremely careless! After telling my friend our stories, she recommended we check out Luv Toyota, in the Jamestown ...

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DealerRater Oct 4, 2018
 

I've been looking and looking for a new car for several months now! Talk about FRUSTRATING!! Buffalo, Erie, Jamestown.... I was Lucky enough to fall upon Luv Toyota! I am absolutely thrilled with the Service I received! From my Salesman Andy to the Manager Al, they all treated me with their utmost attention and made me feel like I was doing business with family! I highly recommend them over any of the others in the 100 mile driving range. No games! No gimmicks! No hiding numbers! Real People with NO BS! LOVE Luv Toyota!

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Cars Oct 1, 2018
 

My experience with Luv Toyota was wonderful. Everyone was so helpful. My shopping experience was so easy I went in in the morning and drove home with my new car that afternoon. What a great experience

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DealerRater Sep 2, 2018
 

My experience with Luv Toyota was wonderful Everyone was extremely helpful all my questions were addressed and I couldnt be happier with my Rav 4

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DealerRater Jul 7, 2018
 

I recently saw a 2016 Toyota Highlander on the Luv Toyota website and it immediately caught my eye. The website had a large number of great photos of the vehicle, and I was very interested. I contacted the dealership through the website (Nicole) and made an appointment to test drive the car. I dealt with Al Attard and loved the vehicle after the test drive. But, what I was even more impressed with was the customer-focused atmosphere in the dealership. It started with Al and his friendly and helpful demeanor; he actually wanted to make sure that I was happy with ...

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Cars Feb 18, 2018
 

Contacted dealer on internet on a Saturday about veh.salesman emailed me back on Sunday and told me that the veh.was sold.says a lot about your service.I appreciate it.

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DealerRater Aug 31, 2016
 

I bought my car here and bring it here for service. I LOVE IT! Every time I bring it for an oil change, its done fast and they even make my car look pretty before giving it back!! I HIGHLY recommend!

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DealerRater Sep 1, 2015
 

Initially I came in (after talking to Al Attard) to save $10,000 ! I had just come home from another dealership with some pretty high numbers. Then I got a "we want your car" marketing gimmick in the mail from LUV. I called Al. I had told him I was looking at vehicles and this was the price I got and he said I could save a lot of money and still get all the bells and whistles that I wanted. I went. I saw. But, something held me back. I have had a Highlander - and even though the ...

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DealerRater Jul 7, 2014
 

We had some initial problems but they came to are house on there time and straightened it out. i can really tell they want to keep there customers and it means a lot. Thanks Bud for the service. Thanks, Eric

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