Customer Testimonials
Our salesman Eric was awesome. Got us what we wanted and always willing to do anything he can for us when we have our vehicle serviced. If you go to Luv Toyota be sure to ask for Eric. You wont regret it.
I purchased a used vehicle from LUV in Lakewood NY. I am enjoying my “new” used vehicle , I have owned it for a little over a year now , I do regular maintenance through Toyota at Luv and recommend them for all of your needs . A special thanks to Errik Gordon our salesman , who checks in every now and then to see how I am doing and ensures I am enjoying my vehicle , when I’m ready for the new Hybrid Tundra I will be returning to purchase from him , A++++ to Errik , Al and Charlie . Best Wishes -Larry.
My parents recently purchased their vehicle at LUV Toyota in Lakewood New York. They purchased a brand new RAV4 Prime XSE in Blizzard Pearl, Errik went ABOVE AND BEYOND their expectations , explaining every function and feature that I normally would’ve gone over , to my surprise Errik broke it down very simply and patiently as they have stated numerous times to myself , friends and Family. They praise him and will be purchasing only from him , they have dealt with other sales women there and felt pressured and ignored , Errik focused on them and had other customers that came in to ...
I had an incredible experience at Luv Toyota. Errik was my dealer, great service. He was able to answer all of my questions. What an asset to this business. I would buy from him again.
I would like to thank Errik Gordon for all his help and patience with me first time ever buying a brand new suv thanks for making this deal happen for me I absolutely love my 2021 rav 4 definitely recommend errik for your next car salesman 5 stars all the way
Great dealership! Aaron O Neil made purchasing a new car so convenient! Will definitely return. Great service
Paul was very helpful and knowledgeable.
Great dealership, friendly staff, no needless pressure, and they did not offer a piece of that gross Choward’s candy, unlike some dealerships.
Friendly staff, treat you like a person, no pressure. Disappointing lack of ninjas but I can waive the standard no-ninja 1 star deduction just this once.
Wonderful people and wonderful service. Couldn't recommend more!
Our salesman Aaron was great. We really love our Highlander Hybrid. I get the room of a SUV with the gas mileage of a small car. All staff were helpful and friendly.
great staff and friendly service!
Great and friendly staff !
Great and friendly staff!
My experience with you guys was absolutely amazing! I think Paul Clemente is the best addition this company has made!
Great sales people. Very friendly.
Hello this message is for real McFadden and Al a tarred and this is a doctor and Culbertson calling him I have just been a customer here treated very well by Brock at Luv Toyota squeeze me in when there was no chance and the total came up for less than I expected and he was very clear and articulate and I couldn’t have been more helpful so I hope you can put a note in his file or a star in his crown or whatever you do to reward excellent employees thank you very much bye
I just bought my first Toyota a week ago, my salesperson was Aaron he was very helpful throughout the whole process and he let me test drive multiple vehicles and I decided on a 2018 Rav 4 and I couldn’t be any happier! ☺️
Great staff, great vehicles. Aaron worked with me to get into the perfect car, I couldn't be happier with my Prius Prime, and the buying process was relatively painless, easily the best experience I've had purchasing a vehicle. Service department is excellent, fast, efficient, straightforward, and the dealership's service package is a great value. I highly recommend going through them if you're looking to get a fresh set of wheels.
A very relaxing atmosphere water soda coffee drinks are available. Comfortable places to sit. Sales personnel are very friendly thank you
Thee very best service department I believe I have ever been to. This is thee absolute cleanest service department ever! The manager, Jim, is extremely pleasant and professional..he is amazingly fast and organized Really Really great great job..( easy for him today but he also went over everything in detail) everyone else in this service department is the same as Jim ( too) Exceedingly nice and friendly and efficient; everyone I met in the service department.
We purchased a vehicle at Luv Toyota after being in the market for a year and researching various options and places. We settled on RAV4 PRIME - which was not easy to get. The process was pretty smooth, easy and enjoyable. After hearing all the warnings and experiencing some of the pressure associated with buying a new car and dealing with sales force tactics we were very pleasantly surprised by the relaxed and respectful process. No pressure, genuine kindness and concern for our needs. We worked with Errik and would highly recommend asking for him. He went above and beyond ...
Great service and kind people
Aaron the new guy! Very personable. We will definitely see him for our next purchase/lease
Many thanks to Luv Toyota for locating the vehicle I wanted. The whole process was enjoyable and pain free. Connie in sales was a pleasure to work with. Highly recommended.
I went for a car service but Jim at LUV Toyota explained that my car did not need any service. The team checked the car for any work needed patiently, refilled all fluids, checked brakes and tires; but since they did not perform oil change or tire rotation, they did not charge anything and I was truly surprised by the team's commitment. This is one of the best services that I have ever received at a service center, highly recommend this place!!
The only dealership that values customers over profit. The sales staff are friendly and helpful. The inventory is huge with so many options. Very happy.
Support local businesses!
Great local dealership! Fair prices, friendly sales people, and complete inventory.
As a single person, you can’t top a Toyota vehicle. Their sales and financial staff work hard to get you in that car you love (thank you Aaron and Kelly) and the Car Care service staff do a great job providing the oversight maintenance. My mind is at ease knowing my car will be serviced every 5,000. I keep coming back to Toyota! I’ve now purchased my 5th Toyota car...my 3rd from Luv Toyota. Thank you guys; You’re the best!
Have purchased twice from them. Very friendly staff and they offer very good packages.
We absolutely loved Aaron! Hes so knowledgeable and such a sweetheart. He helped me out, got any car I wanted to test drive, and in the end we decided to lease a 2021 Toyota Prius prime. It's a smooth and fantastic ride and I still havent had to put any gas in. He helped me through every single step, and has checked up on me since then. We adore Luv Toyota and will be back for all of our future Toyota needs. A giant Thank you to Aaron and Al, and the lovely Ladies in the office who helped us ...
We loved Aaron! Hes newer to the team but he was extremely knowledgeable and such a sweetheart! We leased a 2021 Toyota Prius Prime with him and I couldnt be happier. I have always trusted Toyota and now that I have a growing family I wouldnt want any other vehicle in our lives. Thank you personally to Aaron and Al, and everyone who helped make the purchase possible! We love you guys and will be back for all our Toyota needs! 10/10 would recommend!
Wonderful place to buy a vehicle! Very friendly staff and reasonable prices with a variety of vehicles in stock.
Great dealership, with a witty marketing team! I have a few friends who have purchased vehicles with LUV Toyota, and they seem to be incredibly satisfied with their purchase!
The team at Luv Toyota has never let me down!
I have never had a bad experience with Luv Toyota.
Great service, I wuv Luv.
Awesome service, I wuv Luv Toyota.
Excellent dealership! Paul Clemente recommended I check them out and I was not disappointed by the low, low prices! 10/10 would buy from them again!
The staff is friendly and the service is great!
Great experience!!! Aaron took care of us and got us all settled into our new highlander the same day!!! Definitely ask for him, big help!
Great Service
Great service and great prices!!!!
When I get ready to trade-in my current vehicle this is the place I'll go!
Great employee team! Friendly salespeople, welcoming atmosphere.
Paul is as honest and as friendly as they come. Great company.
Love this place!
Really great service. No pressure to buy and a wide selection of vehicles. Check them out, you won’t be sorry!
Paul is the best, great service. Go see him.
Great, friendly service. Paul is the best.
Alot of used cars to choose from
Fantastic and friendly service!
I have always had fantastic customer service over the phone and in person at LUV Toyota. Would recommend to everyone.
The employees are great people!
You have some very nice employees!
All good
I recently purchased a vehicle at Luv after being in the market for a while. The process was pretty smooth and easy. I worked with Errik and would highly recommend asking for him if you call to look at a vehicle.
Car buying is very stressful - and it is certainly made more so by questionable business practices and dealerships who are very willing to engage in them! This was *not* my experience at LUV Toyota, where I was extremely fortunate to work with salesman Anson Smith, who was genuinely kind, respectful and honest with me the entire time we worked together. He went above and beyond to understand just what I was looking for and had the perfect car for me waiting for me to test-drive when I stopped in. The transaction was so smooth and the terms very fair. ...
This dealership worked with all my needs and met them perfectly!
I don't do a lot of reviews. But this Toyota dealership is so worthy! When I came in I was greeted by a guy tidying up the floor with a Swiffer. Turned out, he was the owner. Service and care start at the top, right? The store is clean, upbeat, modern, and very comfortable. We sat in like a little "den" with comfy leather chairs to do business. Everything straightforward, nothing hidden, great price . . . was all about what I wanted/needed. For nice people to do business with, a great price, and a great experience you can'...
Very good service, they were patient with us, and very professional. Highly recommend them. Thanks Kelly, Charlie, and AL.
Great purchase experience with Connie Emerson with sales and Charles Darling in finance. They were able to get the vehicle I wanted faster than they anticipated. You can't go wrong with Luv Toyota.
In short, the best car shopping experience of my life. Connie and Charlie made everything so easy and clear and I will look to them next time I am shopping for a car. Thank you 🙏
Connie Emerson was my salesperson. She was extremely friendly and helpful. She wasn't satisfied until I was. Every staff member I worked with was helpful and friendly. 5/5 stars highly recommend.
We recently purchased a 4-Runner at Luv Toyota in Lakewood NY. The dealership was clean, comfortable and without pressure. Anson Smith was our salesman from start to finish. It was nice to work with a salesman who actually listens to what you want, not what your husband thinks you need. He was very knowledgeable concerning the models I had questions about. I highly recommend Anson and Luv Toyota!
They are helpful and know what they're talking about. My salesperson, Kelly, is friendly & does her best to find me a vehicle that fits my need & budget.
Luv Toyota what a great buying experience Thank you Kelly for putting me in my new 2021 Tacoma Lease. Thank you the Luv Toyota Service Department Brock and Jim Rock in Service.
The service department is great! But, the cleaning lady needs to mind her own business.
Had an excellent experience. Thank you!
I’ve bought from quite a few dealers around here and been hung out to dry, so Luv Toyota was a nice change of pace. Friendly, open to questions and follow ups, and my truck runs great. I’ve been recommending them to friends
I loved the experience with staff! Paul is one professional guy. Always a delight to be around!
I've heard very good things from friends about the staff and service overall, so LUV will definitely be a first stop when it is finally time to replace my vehicle.
Luv Toyota is the best dealership I've ever dealt with. They go above and beyond to get you everything you want in a car and a service department. I'm now on my second lease through Luv Toyota and I couldn't imagine anywhere else I'd rather be. Kelly is the best of the best for sales reps and thanks to her and the team at Luv I'm driving my dream car. Thank you for everything!
Great people, great customer service
Made buying my first car such a wonderful and easy process. Thank you, Connie, for being so informative, friendly, and helpful! I would recommend anyone looking to buy a new or used Toyota to Toyota Luv!!!
Thank you Luv Toyota, very good cars!! and automobiles
Just bought some tires from the service department and what a great experience. Zero hassle, personable staff, fast service, and great price!!
Went in for routine service and the staff was most helpful. Great experience!
Kelly Sanfilippo was great. My new Tacoma is great. Buying this 2019 Tacoma from Luv was the best car buying experience in my life thanks.
We enjoyed dealing with Andy and Bud. They offered an excellent deal from the start and took care of the requests we made to complete the transaction.
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