I recently saw a 2016 Toyota Highlander on the Luv Toyota website and it immediately caught my eye. The website had a large number of great photos of the vehicle, and I was very interested. I contacted the dealership through the website (Nicole) and made an appointment to test drive the car. I dealt with Al Attard and loved the vehicle after the test drive. But, what I was even more impressed with was the customer-focused atmosphere in the dealership. It started with Al and his friendly and helpful demeanor; he actually wanted to make sure that I was happy with the Highlander and not simply there to make a sale! You can tell a lot about a purchase by the people who stand behind it, and after 40+ years buying cars, I am a committed Luv Toyota customer!
Great service department. Friendly component staff
Bought a nother New Tacoma 2018 and I love it. Beautiful truck! I am happy.
Jason C. at LUV Toyota Used Cars-and the rest of the staff- are awesome. Friendly, helpful and go the extra mile even after it’s decided you aren’t going to buy. Outstanding customer service. Doubt I’d buy new or used anywhere else. Remember, Jason C. Is the go-to guy!!
Quick to wait on customer, polite, and knowledgeable
Great dealership all around!
Searched the Internet for months, all winter looking for BMW Z3. So I knew exactly what the cars where going for around the United States. Couldn't find a local car, they were all hundreds of miles away, and quite pricey. Finally, l found my Z3, 71 miles away at LUV Toyota in Lakewood, NY. Triple black 5 speed with 24k miles. Was able to negotiate a price which I felt was favorable to me...GOT A GREAT DEAL!!! They completed promised work on new battery, alternator, oil change and weatherstripping. I felt VERY fortunate to find such a good deal on the vehicle I wanted. And my salesman JASON CASELMAN helped me....A LOT. He went above and beyond such as negotiating a price for me, doing a minor repair, overseeing other repair issues, and having the car washed and gassed and ready for me to sign and drive and in coordinating the deal. He was communicative and delivered on what he said. He even answered my call on his day off . Also, Charlie in finance....he made the purchase easy, quick and....everything about the deal was just right. Can't say enough. Would give you 5.5 stars if I could. And thank you all at LUV. Would definitely recommend to my family and friends and for them to speak with Jason and Charlie for great service and good deal.
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