Customer Testimonials
It was a pleasure doing business with Luv! Errik was extremely helpful in getting me the exact car that I wanted. He was available whenever I had any questions. He was super informative as well! I recommend working with him!
I had a great experience buying a Sienna at LUV. Errik Gordon was great to communicate with. Process was flawless and very easy going. I won’t doubt reaching out to him on my next purchase.
Siennas are in high demand in the current market, most of the dealers are selling Siennas at a higher price but we purchased a new Sienna here with the best price. Had a hassle free buying experience. Thanks to Buffy from client care, Errik from Sales, Kelly and Cody from Finance.
I worked with Erikk to purchase a new Rav4 hybrid and he was very helpful and made the process very simple. Would recommend!
Aaron is an amazing salesman, extremely helpful and worked hard to get us what we were looking for. He was super understanding and I would send anyone to Luv Toyota Lakewood and to ask for Aaron
We recently purchased a used Highlander at Luv Toyota. Five stars go out to our salesman, Andy. He was fantastic! Five stars for the Highlander as well! We love this car. Overall, the purchase was a great experience and we highly recommend Luv Toyota! The only thing that could have made our purchase perfect would have been if the Highlander we purchased had been Certified.
Errik was great in helping me find the right vehicle. I tried all over the country to locate a Rav4 Prime and Luv Toyota came through on availability and price. Even with snowstorms keeping the vehicle in place, Errik stuck with me, helped me to find transport and made sure I was able to contact the driver and get the vehicle delivered.
This was my first purchase from Luv, but as long as Errik is there, it won’t be my last. Errik provided one of the easiest, efficient and no hassle car buying experiences I’ve had. Very happy with my experience at Luv and Errik as a fantastic sales professional.
They were helpful and patient with me. Connie helped me get my car across the world. Literally.
Took our Tacoma pick-up to Luv Toyota for some service work....100 percent satisfied with the courteous and prompt service I received. This was my first time visiting this dealership....I will most likely be back as my service needs and new vehicle needs arise in the future.
Thank you Errik for helping me with the purchase of my RAV4 Prime. Errik was honest, helpful and thorough. I flew from Atlanta to Erie to pick up my car and Errik arranged for me to be picked up and driven to the dealership. As promised there was no markup and all of the paperwork was ready when I arrived. I ran into a problem with my bank's cashier check (not Luv Toyota's issue at all) and the people at Luv Toyota were patient and helpful while I resolved that issue. Errik trained me on the car and ...
Thank you Errik for helping me with the purchase of my RAV4 Prime. Errik was honest, helpful and thorough. I flew from Atlanta to Erie to pick up my car and Errik arranged for me to be picked up and driven to the dealership. As promised there was no markup and all of the paperwork was ready when I arrived. I ran into a problem with my bank's cashier check (not Luv Toyota's issue at all) and the people at Luv were patient and helpful while I resolved that issue. Errik trained me on the car and helped ...
Great experience. No hassle at all. Got everything I wanted in my truck. The team was very professional and informative. I will continue to bring my business to Luv Toyota and recommend everyone to come here if you want a great deal.
I had the pleasure of working with Connie Emerson on a few separate occasions. She made everything so easy and was very helpful. Will recommend that if you are looking to purchase Connie is the person to see!!!
Prompt, friendly customer service!
It’s always a terrific experience whether routine maintenance or shopping for a new car. The staff are helpful and courteous.
They were amazing from top to bottom. 10/10 would recommend
I always enjoy buying my cars from here because they always treat me right.They go above and beyond to beat other dealer prices and if they cant they come close enough to make it worth it. This is the only local dealer that has honest pricing and actually makes you feel like family the first time you step in the door. TY LUV I will be thinking of yall this winter while I am in SC soaking up the sun this winter.
They are great here. Every aspect of the process went very well. Erik Gordon our sales consultant was terrific!
Very fast, efficient and friendly.
The staff at LUV Toyota made every aspect of our order and purchase easy--a credit to their appreciation for the modern buyer's preferences, even in this competitive market. Sales member Errik Gordon was open and up front about the process, quick to respond to inquiries, but most importantly, he practices the kind of old-time patience with patrons that is the single-kind-of-detail patrons like us remember when we need service or another vehicle and could go anywhere with that cash. We'll go back to Errik Gordon and LUV Toyota because he kept it respectful, kind, and seemed to value ...
Luv Toyota was awesome to work with! Errik Gordon went above and beyond to help me get the car I wanted. Thank you!
Ive never met a more pleasant group of people in my life,their very reasonable and they do great work.I know when i go there with my car their going to do it right.prices are great and you will not be disappointed iin their work.
Errik at LUV Toyota helped me get the exact car that I wanted with no games or gimmicks. He handled the out of state transaction efficiently. Everything was ready to go so the check out processes was quick and easy. Thanks again Errik for a great experience
(Translated by Google) They should put recent photos! (Original) Deberían poner fotos recientes!
These guys and gals were very easy to work with. Great experience ordering a new Highlander from them.
Exceptional experience with Connie and the team here. I flew to Buffalo from north carolina, and they organized a driver to pick me up from the airport and drive me over an hour to pick up my new truck. Most dealers I've dealt with will spend hours trying to upsell on useless things, but Connie and the finance team got me in and out quickly as they knew I was driving home that night, I didn't even ask for a speedy closure. Not only that, but they handled all the temporary tag stuff and sent an the paperwork ...
Luv toyota gives quick and courteous customer service. I would not but a car from anywhere else.
I write very few reviews, Errik and the rest of the folks here deserve the time. After calling around to dozens of Toyota dealers up and down the East Coast, LUV Toyota is the place! Trying to get a Rav4 Prime without a crazy mark-up and from a group willing to work with someone even out-of-state was a tall order and Errik and the rest of the staff really stood out. I generally hate shopping for vehicles, especially with all the norms changing during the weird economic shortages and all. They made it all a smooth and straight-forward process. Many ...
Thank you for the great service experience at Luv Toyota. I was impressed by the customer service from the moment I stepped into the service drive. The advisor was so helpful in keeping me updated throughout the process. Thank You!
Awesome team!
Thank you for a great experience and treating us like locals even though we are 3000 miles from home. We were told from another dealership in Erie that they would not sell us a new Tacoma because we were not from Pennsylvania. Well 1 call to Errik and he had us set up and on the road. Thanks team for a great experience and getting us into the Toyota family.
Had a great experience at Luv Toyota. Went in looking to get a RAV4 on a lease and left with one the same day
The salesman Steve Chambers was very knowledgeable. He listened to my questions and answered them honestly. After purchasing a Tundra from him the setup for the radio system was difficult. He made a call to Toyota service and after being transferred to numerous people,he was able to get it to work. I came to buy a vehicle because of you service dept. Jim in service has been very helpful in the last few years. After my experience with Steve in sales we will be calling him for our next vehicle Gary and Barb Ross
Working with Errik Gordon from Luv Toyota was awesome from Day 0. I put a reasonable deposit down, was given a time frame, and my Rav4 arrived a few weeks early! For those concerned with pricing -- I paid MSRP plus a small add-on fee for some overall protection (rust, interior etc). I was an out of state buyer but Errik and his team made it a pain-free process. Kelly in finance was even able to bet out my credit union! 10/10 -- would absolutely buy from them again -- especially in the crazy market we're in.
We bought our Rav4 at the Lakewood Toyota. I would highly recommend going here to anyone looking to purchase a vehicle. Our salesman, Steve, was never pushy. He was very patient and knowledgeable to show us how everything worked on the vehicle. There were no discrepancies in any part of the transaction from the first day we ordered the Rav till the day we finalized it and drove it home. The finance office was just as friendly and helpful. From start to finish it was a friendly experience.
Jason and Kelly are absolutely amazing! My husband and I are so excited to drive our new Rav4. Jason is a wonderful salesman. He was not pushy in any way and helped us figure out exactly what we wanted. Kelly had us in good spirits and worked hard to get us the best rate on our loan. This has been our best experience buying a vehicle. We most certainly will be back!
Andy and Kelly were amazing and professional and compassionate, made a stressful purchase feel like a breeze. Top notch customer service.
Always good service and polite people
A great experience from start to finish. I would definitely buy from LUV again.
If you are in a market for a Toyota, make sure you call up Errik at LUV Toyota to help you get the exact car you want. He handled the out of state transaction efficiently. We handled all the paperwork ahead of time. I was literally on the lot for 10 minutes going some features of the car and then I was on my way back home. Thanks Errik for a great experience and kudos on the brewery suggestion.
I LUV my new Rav4 Hybrid! Huge thank you to Errik! He was great and made the process easy!
Errik Gordon is an AWESOME salesperson! I live in Montana and we have not had any RAV4 Primes come into our state via local dealerships. It was recommended that I look in coastal states. I called dealerships in Washington, Oregon, California, Nevada, Arizona and Utah and got on several wait lists in every state. I found LUV Toyota doing a nationwide search for a Prime and Errik was my first contact. He assured me that, with time, he could get me a Prime. He was prompt with returning my calls and keeping me in the loop. He was very transparent ...
5 stars no 10 stars+ . One cannot fathom the awesomeness of this dealership. Think about this , take my two idols. Meryl Streep and Jesus , if they somehow had a child who would then open a dealership and rain down divine deals and fairness , this is the dealership for you. Look no farther than Luv Toyota. Take the RAV4 Prime for example , Mother Earth sprouted a Prime tree specifically for this dealership ( you know Bill the child of Meryl and Jesus ) , Al the GM goes outside and places a maple leaf at the base and BOOM before you know it. RAV4 prime appears ! ...
Great service!!
Great place with great people
Easiest car buying process i have experienced. Picked me up at the airport, no BS sales or finance pitch to try and get more money, car with travel was cheaper than local (indiana) where they wanted $6k over msrp for a lesser model. Connie and staff took great care of myself and made the process simple.
Thank you so much to Errik at Luv Toyota for the best car buying experience we’ve ever had. We will absolutely be returning to our next car from him, even though we live 14 hours away, he is totally worth the drive. Errik is kind, efficient, knowledgeable, and most importantly honest. He totally delivered on getting me the exact car I wanted which is amazing because it’s a car that’s nearly impossible to get to begin with. His communication throughout the entire process was wonderful and we were able to do all of the paperwork ahead of time ...
Steve Chambers and the rest of Luv Toyota were outstanding to work with. Steve helped me find the vehicle I wanted (which is more than difficult these days) and was flexible with final pricing. I would not hesitate to do business with Luv Toyota again.
Errik was such an awesome salesman! He got me my RAV4 Prime in the exact trim I wanted!
This was, by far, the easiest and most pleasant car-buying experience we have ever had. After fleeing a dealership with extremely questionable ethics, we were very fortunate to have found LUV Toyota only an hour or so away and found the exact vehicle we wanted (quite a task recently) for $500 less than MSRP, which I think is their policy regardless of the current issues with supply and demand. LUV Toyota was respectful of our time and energy, and everyone worked together to ensure our purchase was smooth and effortless on our part. We worked with Connie and she was absolutely ...
I purchased a RAV4 Prime from out of state (Georgia). I met the salesman, Errik, in a RAV4 fan group on Facebook. I was nervous about the transaction, but he walked me through the entire process, including connecting me to a delivery service. In the end, I got the car as promised, on time, and at MSRP. I'm fully satisfied and would recommend him, and them.
Everyone was very helpful and very attentive while purchasing me new car!
Steve Chambers is a wonderful salesman. He was very patient, very knowledgeable, and very helpful.
They do excellent service
Errik is a fantastic salesman. He is very knowledgeable, polite, and helpful. We are from Pennsylvania and he made the process flawless. Thank you.
Great experience from the team when purchasing my new car. Fast and easy. Thank you Errik and Kelly for all your help.
Andy was my salesman and he was great! He answered all my calls and text right away
I had such a lovely experience with Luv Toyota, Errik was incredible, very understanding and patient with me an my family. This car is gorgeous and I’m so ecstatic to have it. Overall sales and my trade was very fair and reasonable. I appreciate all you guys did and thank you . Best regards - Lily
Had a great streamlined experience here getting our new car. We drove in from Ohio and worked with Erik to get a waitlisted Rav4 Prime and love it! He did a great job explaining all the features and making sure we had a simple pickup and everything we needed to get our car home as fast as possible. He kept up great communication throughout the wait and answered all our questions.
Got the elusive RAV4 Prime XSE with PP with the color that I want here at LUV Toyota with only 1 month wait. Errik Gordon was awesome and made the transaction transparent and smooth. Highly recommended! Rest assured, Errik will make it right for you.
Bought a van at LUV Toyota a month ago and had a great experience with Andy. Good shape, good price, and went out of his way to earn our business. Took it to PA to get it inspected and the van needed nothing. Thanks.
The best experience ever, Erik Gordon my Saleman did everything in his power to get me in my dream car. It was worth flying out from Florida to come pick it up. If I can give Erik a 10 star review I would. Thank you to Luv Toyota for everything from picking me up from the airport to making sure no front license plate hole were drill.
Our salesman Eric was awesome. Got us what we wanted and always willing to do anything he can for us when we have our vehicle serviced. If you go to Luv Toyota be sure to ask for Eric. You wont regret it.
I had an incredible experience at Luv Toyota. Errik was my dealer, great service. He was able to answer all of my questions. What an asset to this business. I would buy from him again.
I would like to thank Errik Gordon for all his help and patience with me first time ever buying a brand new suv thanks for making this deal happen for me I absolutely love my 2021 rav 4 definitely recommend errik for your next car salesman 5 stars all the way
Great dealership! Aaron O Neil made purchasing a new car so convenient! Will definitely return. Great service
Paul was very helpful and knowledgeable.
Great dealership, friendly staff, no needless pressure, and they did not offer a piece of that gross Choward’s candy, unlike some dealerships.
Friendly staff, treat you like a person, no pressure. Disappointing lack of ninjas but I can waive the standard no-ninja 1 star deduction just this once.
Wonderful people and wonderful service. Couldn't recommend more!
Our salesman Aaron was great. We really love our Highlander Hybrid. I get the room of a SUV with the gas mileage of a small car. All staff were helpful and friendly.
great staff and friendly service!
Great and friendly staff !
Great and friendly staff!
My experience with you guys was absolutely amazing! I think Paul Clemente is the best addition this company has made!
Great sales people. Very friendly.
Hello this message is for real McFadden and Al a tarred and this is a doctor and Culbertson calling him I have just been a customer here treated very well by Brock at Luv Toyota squeeze me in when there was no chance and the total came up for less than I expected and he was very clear and articulate and I couldn’t have been more helpful so I hope you can put a note in his file or a star in his crown or whatever you do to reward excellent employees thank you very much bye
I just bought my first Toyota a week ago, my salesperson was Aaron he was very helpful throughout the whole process and he let me test drive multiple vehicles and I decided on a 2018 Rav 4 and I couldn’t be any happier! ☺️
Great staff, great vehicles. Aaron worked with me to get into the perfect car, I couldn't be happier with my Prius Prime, and the buying process was relatively painless, easily the best experience I've had purchasing a vehicle. Service department is excellent, fast, efficient, straightforward, and the dealership's service package is a great value. I highly recommend going through them if you're looking to get a fresh set of wheels.
A very relaxing atmosphere water soda coffee drinks are available. Comfortable places to sit. Sales personnel are very friendly thank you